Too often when a property management company learns the HOA board they work for has an issue with them, it is too late to fix. The first and only indication usually comes in the form of a certified letter stating your management company has been terminated due to one of your employees’ performance or lack thereof. With 22 years of experience in the HOA industry, I have to admit I
Despite rigorous planning and forecasting, HOA repairs and improvements can accelerate on their own timeline before reserves are built up due to a variety of reasons. Sometimes this is due to mother nature, so-called “acts of God,” or alternatively it might be a new municipal code that triggers the HOA improvement now versus what was planned. Whatever the reason, the HOA board needs a homeowners association loan to address the
I started a business partner networking group in January and the participants ranked which HOA topics they wanted to learn about. The first topic a majority selected was to learn about when to contact a board member and when to speak with the association’s community manager. Regardless of who you are speaking with, the key to a successful relationship is regular and detailed communication. When a business partner receives a
“Are my expectations reasonable?” This question has been posed to me several times over the past month by board members who are considering a change in management companies or asking the existing management company for a manager change. Volunteer board members are often retired and heavily involved in their community’s governance and activities. Managers on the other hand often have a portfolio of associations and juggling multiple balls every day.
HOA Board members usually have a hunch something isn’t working out with their management company long before they can put a finger on what it is. With over two decades of community management experience, HOA Consultants helps HOA Boards confirm their suspicions, and initiate a formal process to select the best HOA management company for their community in the Phoenix, AZ area. HOA Consultants works with HOA Boards to determine
